Return Policy

Returns:

Our policy lasts 14 days. This applies to coaching services offered on this website as well . If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Additional non-returnable items:
* Downloadable software products. You will not be able to return any items offered as a digital or downloadable product.

To complete your return, we require a receipt or proof of purchase.

Refunds
Once you have notified us of your intent to return a good or service, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ellyns@microbesandmuscles.com.

Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.